Thank you for shopping at gleamcharm. Below are our shipping terms and delivery expectations. Processing Time: – Orders are processed within [1–3] business days. – Delays may occur during holidays or high-order periods. Shipping Time: – Domestic shipping: [5–10] business days. – International shipping: [7–20] business days depending on location. Shipping Fees: – Calculated at checkout or based on flat rate/free shipping offers. Order Tracking: A tracking number will be provided once your order has been shipped. Wrong Address or Failed Delivery: Please ensure your address is correct. We are not responsible for failed delivery due to incorrect information. Lost or Damaged Packages: If your parcel is lost or arrives damaged, contact us within 48 hours with pictures and order details. Customs & Import Fees: International orders may incur customs duties/taxes payable by the customer.